Refund policy

We offer a 30-day open purchase. The days are counted from the day you receive the item.

We only accept returns from private individuals in the countries we sell and deliver to via our e-commerce (Sweden and all countries within the EU).

Returned items must be in new, unused condition, with original packaging and all labels must remain attached to the item. Upon approved return, the original amount will be refunded, including shipping costs, excluding the cost of the return label.

We do not offer exchanges. If you want a different product, color, or size, you must return the original order and place a new order.

If you have questions, contact us at info@tomtebod.se